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Company NewsAank·
Can I Reschedule My Move?
Can you reschedule your move? Yes, anytime, and it's always free. No rescheduling fees, whether you give us weeks or a day. Here's how to change your date.
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Company News
Updates, announcements, and milestones from Windy City Movers.
33 articles in Company News
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Company NewsAank·
What Is Your Cancellation Policy?
What's the cancellation policy? Cancel with 24+ hours' notice and there's no fee. Cancel inside 24 hours and a late fee applies. Rescheduling is welcome too.
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Can I Add or Remove Items on Moving Day?
Can you add or remove items on moving day? Yes. Since local moves are hourly, adding items adds time and removing lowers cost. Here's how to keep it smooth
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What Is Your Standard Liability Coverage?
What's a mover's standard liability coverage? It's Released Value Protection, $0.60 per pound per item, based on weight not value. Here's how it works.
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How Do You Determine the Cost of a Move?
How do movers determine cost? Local moves are priced hourly; long-distance by size and distance. No hidden fees, no seasonal surcharges. Here's how it works.
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What Happens if My Belongings Are Damaged During a Move?
What if something's damaged during your move? Every move includes basic coverage at $0.60/lb, with Full Value Protection available. Here's how claims work.
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Company NewsAank·
Do You Provide Moving Supplies? What's Included and What's for Sale
Do movers provide supplies? Yes. We include all the protection your move needs free, and sell boxes, tape, shrink wrap, and paper if you pack yourself.
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Company NewsAank·
Can I Help During the Move?
Can you help during your move? Yes, and the most useful help is directing, not lifting. Here's how to pitch in, and what to leave to the crew for safety.
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Do You Offer Free Estimates?
Do movers offer free estimates? Yes. Every estimate is free and non-binding, by phone, video walkthrough, in-home visit, or online. Here's how it works.
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What Should I Do With Pets and Children on Moving Day?
What to do with kids and pets on moving day? Keep them safe and out of the chaos, off-site if you can, or in a calm room with their favorites. Here's a plan.
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Company NewsAank·
Are There Additional Fees for Stairs or Long Carries?
Do movers charge extra for stairs or long carries? Usually not. With hourly local moves it's just time. A separate fee only applies for extreme access.
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When Will I Receive the Certificate of Insurance (COI)?
When do you get your Certificate of Insurance (COI)? Usually the same day we have your building's requirements, and always free. Here's how to avoid delays.
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Company NewsAank·
Do I Need to Be Present During My Move?
Do you need to be there on moving day? You don't have to lift a thing, but you or a trusted stand-in should be present to guide pickup and delivery.
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Do You Protect My Floors and Home During the Move?
Do movers protect your floors and home? Yes, on every move. Floor runners, door-jamb protectors, stair coverings, and blanket-wrapped furniture come standard.
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Do You Offer Storage Solutions? Short-Term Storage in Chicago
Do movers offer storage? Yes. We offer short-term storage to bridge the gap between homes, in a secure, temperature-controlled, 24/7-monitored warehouse.
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Company NewsAank·
What Payment Methods Are Available?
What payment methods do movers accept? We take credit and debit cards, cash, and Zelle. Payment is due on completion, no deposit, and no card surcharge.
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Do You Move on Weekends and Holidays? Yes, 7 Days a Week
Do movers work weekends and holidays? Yes. We run moves 7 days a week, holidays included, with no weekend surge pricing. Here's how it works.
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What Should I Keep With Me on Moving Day?
What should you keep with you on moving day? Pack a go-bag with documents, an overnight kit, chargers, and kid and pet essentials. Here's the full checklist.
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Company NewsAank·
How Do I File a Claim for Damaged or Missing Items?
How do you file a claim for damaged or missing items? You have 90 days from your move date. Notify us, document it, submit the claim, and we resolve it.
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Company NewsAank·
What Items Will Movers Not Transport?
What won't movers transport? Hazardous and flammable items, fuels, chemicals, perishables, and firearms, plus what to carry yourself. Here's the list.
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How Long Does a Typical Move Take? Chicago Time Estimates
How long does a move take? A studio runs 2-3 hours, a 2-3 bedroom 4-6, a large home a full day. Here's what affects the clock and how to speed it up.
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Company NewsAank·
Are My Belongings Protected During Transit?
Are your belongings protected in the moving truck? Yes. Furniture is blanket-wrapped, shrink-wrapped, tier-stacked, and strapped down so nothing shifts.
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How Far in Advance Should I Book My Move? A Chicago Mover's Guide
How early should you book movers? Two to four weeks for a local Chicago move, six to eight for long-distance or summer. Here's how to time it right.
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Company NewsAank·
Is Tipping Included in the Overall Cost?
Is tipping included in a moving quote? No. Tips are always voluntary and up to you. Here's what your estimate covers and general guidance if you choose to tip.
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Do You Disassemble and Reassemble Furniture?
Do movers disassemble and reassemble furniture? Yes, and it's part of the move. Beds, tables, sectionals, and wardrobes come apart and go back together.
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Can You Handle Specialty Items Like Pianos and Antiques?
Can movers handle pianos, antiques, and fine art? Yes, specialty items are our thing. Here's how we move the heavy, fragile, and irreplaceable pieces.
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Do You Offer Refunds for Canceled Moves?
Do movers offer refunds for canceled moves? We don't take deposits, so there's rarely anything to refund. You pay when the move is done. Here's how it works.
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What If My Move Is Delayed Due to Unforeseen Circumstances?
What if your move gets delayed? If it's on us, you're not billed for it. If it's on your end, we keep the crew productive and never add a surge.
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What Areas Does Windy City Movers Serve? From Chicago to All of Illinois
Wondering where Windy City Movers can take you? From Chicago neighborhoods to the suburbs and every corner of Illinois, here's exactly where we move.
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Do I Need to Purchase Extra Insurance?
Do you need extra insurance? It's optional, every move includes free basic coverage. For light, valuable items it's often worth it. Here's how to decide.
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Is There a Minimum Charge for Moving Services?
Is there a minimum charge for movers? Yes. For most local moves it's a 2-hour labor minimum plus a 1-hour travel fee. Here's exactly what the "2+1" covers.
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Company NewsAank·
Best Moving Companies in Chicago: Why Choose Windy City Movers?
Every Chicago mover says they're the best. Here's the honest answer: 40+ years, the moves others turn down, and no price changes on moving day.
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Company NewsAank·
Do You Remove Moving Debris and Haul Away Junk?
Do movers remove debris and haul junk? Yes. We clear our packing debris free after unloading, and haul away unwanted furniture or junk for a fee.
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